FAQ

We have three convenient locations across Singapore:
Ang Mo Kio: #01-2533, 703 Ang Mo Kio Ave 8 (Near McDonald's)
Bugis: Blk 269 Queen Street #02-225
Jurong East: WestGate #03-K2 (Outside Singtel)

We are open Monday to Sunday from 11:00 AM to 09:00 PM, including Public Holidays.

Walk-ins are always welcome! However, to ensure the shortest wait time and part availability, we recommend sending us a WhatsApp at +65 9678 0203 before coming down.

Yes! We offer islandwide doorstep repair services. Our technicians can come to your home or office to fix your device on the spot.

We offer Free Repair Diagnostics. We will inspect your device and tell you exactly what is wrong at no cost. You only pay if you decide to proceed with the repair.

We know you need your phone back fast. Most common repairs (like screen or battery replacements) are completed within 2 hours. Complex motherboard issues may take longer, but we will always give you a timeline first.

We want you to be confident you are getting the best deal. We aim to match any local Singapore competitor’s published price for the same repair. Just show us the listing!

Glass Replacement: If your screen is cracked but the display (image) and touch are working perfectly, we can replace just the outer glass. This is the more affordable option.

LCD Replacement: If the screen has black spots, colored lines, or the touch isn't responding, the internal display is damaged and the whole module needs replacing.

We specialize in the latest and greatest! We stock iPhone 16 and newer models (including Plus, Pro, and Pro Max editions). We carry both Brand New and Certified Pre-Owned units to suit your budget.

We offer a wide selection of Samsung devices, focusing on the modern flagships. Our inventory covers Samsung Galaxy S23 series onwards (including S23, S24, and newer) as well as the latest Z Flip and Z Fold models.

We offer both options to give you the best price:

• Non-Activated: These are brand new, factory-sealed sets. The warranty has not started yet; it begins only when you turn on and activate the phone.
• Activated: These are unused sets where the box has been opened (often for export or carrier checks) and the warranty clock has already started. The phone itself is pristine, but you get it at a significantly lower price compared to a sealed set.

Yes! We buy used phones at competitive prices. You can bring your device to any of our stores for a quick quote.

Absolutely. All our certified pre-owned devices are rigorously tested and come with a 90-Day Warranty for your peace of mind.

In 99% of cases (such as screen or battery changes), your data remains completely safe. Unlike official service centers that often wipe devices, we aim to preserve your data. However, we always recommend backing up your device before any repair just to be safe.

Yes. All our repairs are backed by a 90-Day Hassle-Free Warranty. If the part we replaced malfunctions, bring it back to any of our locations and we will fix it.

We need your passcode strictly to test the device's functionality (cameras, FaceID, speakers) before and after the repair. We respect your privacy and never access your personal files or photos.

We use high-quality water-resistant adhesives when reassembling your phone. However, once a phone has been opened, we cannot guarantee it is 100% waterproof like it was from the factory. We advise keeping it away from water after repair.