Why part quality matters
A cheap aftermarket screen may look fine on day one and develop dead zones, colour shifting, or backlight bleed within weeks. A poor battery may hit 80% capacity within months. Asking about part grade before agreeing to a repair is one of the most important questions you can ask.
The parts quality spectrum
OEM (Original Equipment Manufacturer)
What it means: Parts manufactured by the same supplier as the original — or supplied directly by the brand
Quality: Identical to the original part
Availability: Limited to Apple and Samsung authorised service providers. Very rare from independent shops at competitive prices.
Grade A (OEM-equivalent)
What it means: High-quality aftermarket parts matching or very close to OEM specifications
Quality: Excellent — most users cannot tell the difference from OEM
Used by: Certified Phone Repair — for all screen and battery repairs
Generic / Aftermarket
Quality: Variable — can be acceptable, often poor
Risk: Parts may fail within weeks or months. Cheap battery cells can swell. Generic OLED panels frequently show green tint or burn-in faster than genuine panels.
⚠️ Red flag: If a repair price seems unusually cheap, ask about part quality first. A $40 screen replacement for an iPhone 14 almost certainly uses generic parts.
Does Apple show a warning for non-OEM parts?
Yes — from iPhone 14 onwards, iOS displays a notification in Settings → General → About if a screen, battery, or camera replacement is not Apple-authorised. Grade A parts will trigger this notification. The notification does not affect phone function.
What our 90-day warranty means
Our 90-day warranty covers the part and workmanship. If a screen develops a fault unrelated to physical damage within 90 days — dead pixels, touch issues, backlight problems — we repair or replace it at no charge.
Related terms
- OLED vs LCD — screen type and part quality together determine repair price
- Grade A Battery — how part grading applies to batteries
- Battery Health — battery capacity directly affected by part grade
Further reading
- Top 10 Phone Repair Mistakes People Make — choosing the cheapest repair is one of the costliest mistakes
