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Face ID Not Working After Screen Repair — Here’s Why and What Can Be Done

Face ID not working after iPhone screen repair Singapore
iPhone Repair Guide · 6 min read · Updated April 2026

Face ID Not Working After Screen Repair — Here’s Why and What Can Be Done

You picked up your repaired iPhone and Face ID is gone. It’s one of the most common questions we get. Here’s the full explanation of why this happens, when it can be fixed, and when it can’t.

How Face ID Actually Works

Face ID uses a TrueDepth camera system housed in the notch or Dynamic Island at the top of the screen. It projects 30,000 infrared dots onto your face, reads the pattern with an infrared camera, and processes that data through a dedicated neural engine chip.

The critical detail: the Face ID module is cryptographically paired to your specific iPhone’s logic board at the factory. This pairing cannot be re-done by any third-party repairer — not even Apple’s own Genius Bar technicians using standard tools. It is a security measure built into iOS at the hardware level.

Why Face ID Stops Working After Screen Repair

There are two distinct scenarios:

Scenario 1: The Face ID flex cable was damaged during repair

The Face ID module connects to the logic board via a delicate flex cable that runs through the top of the screen assembly. During screen replacement, this cable must be carefully disconnected and reconnected. If the cable is torn, kinked or the connector is damaged during the repair, Face ID fails.

This is repairable — as long as the Face ID module itself is intact and the damage is only to the cable or connector.

Scenario 2: The Face ID module was replaced or disturbed

If the Face ID module itself (the dot projector and infrared camera assembly) was replaced with a new unit, Face ID will not work. Because the module is paired to the logic board at the factory, a new module cannot be paired by any third-party service — it simply isn’t recognised.

Apple’s pairing restriction

Apple introduced this hardware-level pairing as a security feature to prevent unauthorised Face ID spoofing. Even Apple’s own out-of-warranty repair service replaces the entire device rather than just the Face ID module, because the pairing cannot be transferred.

Can Face ID Be Fixed After Screen Repair?

It depends entirely on what’s wrong:

If the cable was damaged or disconnected: Yes — the original Face ID module can be reconnected or the cable replaced, and Face ID will work normally again.

If the Face ID module itself was replaced: No — there is no third-party fix for this. Face ID will not work with a non-paired module.

If Face ID was already faulty before the screen repair: The screen repair cannot fix a pre-existing Face ID fault.

How to check before your repair

Before any screen repair, test Face ID thoroughly and tell the technician if it’s working. We note the pre-repair condition of all features — including Face ID — so there’s no ambiguity about what was working before we started.

How We Handle Face ID During Screen Repair

During every screen replacement, we transfer the original Face ID module intact from your old screen to the new one. The module is not replaced — only moved. This is why Face ID continues working after screen repairs done correctly.

The transfer requires careful handling of the Face ID flex cable, which is extremely delicate on iPhone X through iPhone 16 models. We take extra time on this step because rushing it is how Face ID gets damaged.

After every screen repair, we test Face ID before handing the phone back. If there’s any issue, we tell you immediately and identify the cause before you leave.

What About Touch ID After Screen Repair?

Touch ID on older iPhones (iPhone 8 and below) works differently. The Home button’s Touch ID sensor is paired to the logic board — but the pairing is less restrictive. If the original Home button is preserved during repair, Touch ID continues working. Replacing the Home button with a third-party part disables Touch ID.

On newer iPads and MacBooks with Touch ID in the top button, the same principle applies — the original button must be preserved.

Common Questions

Face ID stopped working after I got my screen repaired somewhere else. Can you fix it?

Bring it in for a free assessment. If the Face ID flex cable was damaged, we may be able to repair or reconnect it. If the module itself was replaced or the chip is damaged, it cannot be restored by any third party. We’ll give you an honest assessment of what’s possible.

Will Apple fix Face ID if a third-party shop broke it?

Apple’s policy is that any prior third-party repair may void the relevant component warranty. In practice, if Face ID was broken by a third-party repair, Apple will typically offer a full device replacement (at out-of-warranty cost) rather than a targeted repair.

My Face ID says “Face ID is not available” after screen repair. What does this mean?

This message means iOS cannot detect the Face ID module at all — either the module is disconnected, the flex cable is damaged, or the module has been replaced with a non-paired unit. A hardware inspection is needed to determine the cause.

How can I avoid this happening?

Choose a repair shop that explicitly tests and preserves the Face ID module during screen replacement. Ask them before the repair whether they transfer the original Face ID assembly. We do — and we test it after every repair before you pay.

Face ID issue after repair elsewhere?

Bring it in for a free assessment — we’ll tell you exactly what’s wrong and what’s possible.
Westgate · AMK Hub · Bugis Village · Bedok Mall · 11am–9pm daily

💬 WhatsApp +65 9678 0203
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Dropped Your Phone in Water? Do These 5 Things in the Next 10 Minutes

Phone dropped in water - what to do immediately Singapore
Water Damage Guide · 5 min read · Updated April 2026

Dropped Your Phone in Water? Do These 5 Things in the Next 10 Minutes

The moment your phone hits water, every second counts. What you do in the next few minutes determines whether your phone survives or not. Here’s exactly what to do — and what not to do.

The First 5 Things to Do Immediately

1
Get it out of the water immediately

Every additional second submerged increases water ingress. Grab it now.

2
Power it off immediately

If the phone is still on, turn it off right now. Water and live electricity cause short circuits that permanently damage the logic board. Do not wait to “check if it still works” — turn it off first.

3
Remove the SIM card and any case

Open the SIM tray and remove the card. Take off any case. These trap moisture against the phone body and slow drying.

4
Dry the outside thoroughly

Use a clean dry cloth or tissue. Gently pat the screen, ports and edges dry. Do not rub — this can push water further into ports.

5
Bring it to a repair shop — don’t wait overnight

The first few hours are critical. Corrosion on the logic board starts within hours of water exposure. Professional cleaning with isopropyl alcohol removes water and inhibits corrosion far more effectively than drying at home.

Do NOT do these

Don’t charge it — water in the charging port plus electricity causes immediate short circuit damage.
Don’t put it in rice — rice is a myth. It does not absorb water from inside the phone. It wastes time while corrosion progresses.
Don’t use a hair dryer — heat can damage internal components and push water further inside.
Don’t press buttons repeatedly — this pumps water further into the phone.

Does My Phone’s IP Rating Protect It?

IP67 and IP68 ratings mean the phone has been tested for water resistance under controlled conditions — typically fresh water at a specific depth for 30 minutes. In real-world conditions, this protection is less reliable than it sounds.

IP ratings do not cover: salt water (beach, ocean), chlorinated water (pool), soapy water (sink), drops under pressure (shower), or phones with worn seals from being dropped or repaired.

An IP68 phone dropped in a swimming pool or the sea is at real risk of water damage despite its rating. IP ratings also degrade over time — a 2-year-old IP68 phone has significantly less water resistance than when it was new.

Singapore-specific risk

Heavy rain during Singapore’s monsoon season catches many people off guard. Pockets, bags and even “water-resistant” cases are not reliably waterproof in a sudden downpour. Treat your phone as unprotected in heavy rain regardless of IP rating.

What Happens Inside a Water-Damaged Phone

Water itself doesn’t always destroy a phone immediately. The real damage comes from what happens next:

Short circuits occur when water bridges connections on the logic board while the phone is powered on. This can permanently damage chips that are impossible to repair.

Corrosion begins within hours as minerals in the water react with metal contacts on the board. Tap water, sea water and pool water all contain minerals that accelerate corrosion. Even after the phone dries out, corrosion continues spreading under components.

Delayed failure is very common. A phone may seem fine after getting wet, then fail completely days or weeks later as corrosion progresses invisibly. This is why professional cleaning immediately after water exposure is so important — even if the phone appears to be working.

What Professional Water Damage Treatment Involves

At our workshop, water damage treatment involves disassembly, ultrasonic cleaning of the logic board with isopropyl alcohol, inspection under magnification for corrosion, and reassembly with testing. This process removes the minerals and residue that cause delayed corrosion failure.

The success rate depends heavily on how quickly you bring the phone in and what type of water it was exposed to. Fresh water treated within a few hours has a high success rate. Salt water or pool water treated the same day is more challenging. Any phone left overnight without treatment has a significantly lower chance of full recovery.

Common Questions

My phone still works after getting wet. Do I still need to bring it in?

Yes — strongly recommended. Corrosion progresses invisibly inside the phone. Many phones that “seem fine” fail completely within 1 to 4 weeks of water exposure due to advancing corrosion. Professional cleaning immediately after exposure prevents this.

I dropped my phone in the toilet. Is it salvageable?

Often yes, if treated quickly. Toilet water is generally not salt water or chlorinated, so the corrosion risk is similar to tap water. Power it off immediately, do not charge it, and bring it in as soon as possible.

My phone dropped in the sea / pool. Is it salvageable?

Harder but possible if treated within hours. Salt water and chlorinated water are significantly more corrosive than fresh water. These cases require immediate professional treatment — do not leave it overnight.

How long does water damage repair take?

Initial assessment is done same day. Full cleaning and repair typically takes 2 to 4 hours depending on severity. We’ll give you a timeline after diagnosis.

Water damage? Come in now

Time is critical — the sooner you bring it in, the better the outcome.
Westgate · AMK Hub · Bugis Village · Bedok Mall · 11am–9pm daily

💬 WhatsApp +65 9678 0203
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Why Is My Phone Battery Draining So Fast? 6 Causes and When to Replace It

Phone battery draining fast - when to replace battery Singapore
Battery Guide · 5 min read · Updated April 2026

Why Is My Phone Battery Draining So Fast? 6 Causes and When to Replace It

Your phone used to last all day. Now it barely gets through lunch. Here’s exactly why phone batteries drain faster over time — and a clear test to tell whether yours needs replacing.

How Phone Batteries Degrade

All phone batteries are lithium-ion. Every charge cycle — from low to full — permanently reduces the battery’s maximum capacity by a tiny amount. After 300 to 500 cycles (roughly 1 to 2 years of daily charging), most batteries are at 80% of their original capacity or below.

At 80% capacity, a phone that originally lasted 12 hours now lasts around 9 to 10 hours. At 70%, you’re looking at 8 hours. The degradation accelerates as the battery ages further.

Check your battery health right now

iPhone: Settings → Battery → Battery Health & Charging. Below 80% — replace it.
Android: Dial *#*#4636#*#* → Battery Information. Or use the AccuBattery app for a detailed health reading.

6 Reasons Your Battery Drains Fast

1. Natural degradation

The most common cause. Every battery has a finite lifespan. If your phone is more than 18 months old and draining noticeably faster, degradation is the most likely cause.

2. Screen brightness too high

The display is the single biggest battery drain on any phone. Auto-brightness helps, but many people override it and run at maximum brightness all day — especially in Singapore’s bright outdoor conditions.

3. Background app refresh

Apps running in the background constantly checking for updates, messages and location data drain battery silently. Check which apps are using the most background battery and restrict the ones you don’t need.

4. Poor signal areas

When your phone is in a weak signal area — basement carparks, certain MRT stations, older buildings — it constantly boosts its radio power trying to maintain a connection. This drains battery 2 to 3 times faster than normal.

5. Extreme temperatures

Singapore’s heat accelerates battery degradation over time and reduces capacity temporarily in the short term. Leaving your phone in direct sunlight or a hot car regularly will age the battery significantly faster.

6. Swollen battery

A swollen battery has undergone a chemical reaction that causes it to physically expand. Capacity drops sharply and the phone may shut off randomly. This is a safety issue — a swollen battery needs immediate replacement.

Signs of a swollen battery

Screen or back panel lifting slightly from the frame. Phone feels thicker than usual. Battery percentage jumps erratically. Immediate replacement required — do not charge a swollen battery overnight.

When Should You Replace the Battery?

  • iPhone battery health is below 80%
  • Phone doesn’t last through a full working day on a single charge
  • Battery percentage drops suddenly — e.g. from 30% to 5% with no warning
  • Phone shuts off before reaching 0%
  • Phone gets unusually warm during normal use or charging
  • Any sign of physical swelling

Tips to Make Your Battery Last Longer

Keep charge between 20% and 80%. Lithium-ion batteries degrade faster when regularly charged to 100% or run down to 0%. Most phones now have an optimised charging setting that slows charging above 80% overnight — turn it on.

Avoid wireless charging for daily use. Wireless charging generates more heat than wired, which accelerates battery degradation over time. Use wired charging for daily top-ups and wireless occasionally.

Use Low Power Mode proactively. On iPhone, Low Power Mode reduces background activity significantly. Turning it on at 50% instead of waiting for the 20% warning extends your daily battery life noticeably.

Turn off Always-On Display. On Samsung and other Android phones with always-on displays, this feature alone can account for 10 to 15% of daily battery drain.

Common Questions

How long should a phone battery last before needing replacement?

On average, 18 to 24 months of daily use before noticeable degradation. Heavy users who charge twice daily may see it sooner. Light users who charge once every two days may get 3 years or more.

Will replacing the battery make my phone feel like new?

If battery degradation is the main issue, yes — significantly. A new battery restores full capacity and eliminates unexpected shutdowns and percentage jumps. Combined with a software update, many customers tell us their phone feels noticeably faster after a battery replacement.

Is it worth replacing the battery on an older phone?

Generally yes, if the rest of the phone works well. A battery replacement is far cheaper than a new phone and extends the useful life of your device by 1 to 2 years. The calculation changes if your phone is very old and slow due to an outdated processor.

How long does a battery replacement take?

30 to 45 minutes at any of our 4 outlets. Walk in — no appointment needed.

Get your battery replaced today

30–45 minutes. Grade A battery. 60-day warranty.
Westgate · AMK Hub · Bugis Village · Bedok Mall · 11am–9pm daily

💬 WhatsApp +65 9678 0203
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Cracked Screen vs Broken LCD — What’s the Difference and Which Do You Have?

Cracked phone screen - glass vs LCD display damage Singapore
Phone Repair Guide · 6 min read · Updated April 2026

Cracked Screen vs Broken LCD — What’s the Difference and Which Do You Have?

Your phone took a hit. The screen looks damaged — but is it just the outer glass, or is the display underneath broken too? The answer changes everything about your repair. Here’s how to tell exactly what you’re dealing with.

Your Screen Has Two Layers

Most people think of their phone screen as one piece of glass. In reality it has two distinct layers stacked together:

The outer glass (digitiser) — the hard protective layer you touch every day. When this cracks, you see spider web patterns or chips at the edges. The phone often still works fine.

The display panel (LCD or AMOLED) — the layer that actually produces the image. When this breaks, you see black spots, coloured bleed, lines across the screen, or nothing at all.

Understanding which layer is damaged is the most important factor in your repair.

Signs It’s Just the Outer Glass

  • Spider web cracks visible but the screen still shows a clear image
  • Touch still works normally across the whole screen
  • No black patches, colour bleed or lines on the display
  • Crack is localised to one corner or edge
  • Everything functions normally — just looks bad
The test

Turn your brightness all the way up and look at the screen in a dark room. If the image is clear and uniform with no dark patches, your display is likely intact — only the glass is cracked.

Signs the Display Is Broken

  • Black patch or ink bleed spreading from the crack
  • Coloured horizontal or vertical lines across the screen
  • Half the screen is dark or completely black
  • Display shows strange colours or flickering
  • Touch is unresponsive in certain areas
  • Screen goes black but phone still vibrates and receives calls
Don’t wait

If you see ink bleed or black spreading from a crack, the display layer is failing. Using the phone with pressure on a cracked display can make the damage spread further — repair sooner rather than later.

Does It Matter Whether You Have LCD or AMOLED?

Yes — the display technology affects how damage looks and what replacement involves.

LCD screens rely on a backlight. When the LCD layer cracks, you typically see white or coloured patches where the liquid crystals have leaked. The backlight may still glow but show a blotchy image.

AMOLED screens have individual pixels that emit their own light. When an AMOLED layer cracks, you typically see a dark black patch spreading from the impact point — because the damaged pixels simply turn off.

Can You Repair Just the Glass Without Replacing the Display?

On older phones with non-laminated displays, a glass-only repair was possible and significantly cheaper. On all modern smartphones from 2019 onwards, the glass and display are fused together in a single laminated assembly — meaning a display replacement is required even if only the glass is visibly cracked.

If a repair shop quotes you a “glass-only repair” on a modern iPhone, Samsung or Vivo at a suspiciously low price, ask them to clarify what they’re replacing. Some shops use lower-grade non-laminated replacement assemblies, which results in a visible gap between the glass and display, reduced colour accuracy and worse touch response.

What we do

We replace the full laminated assembly with Grade A parts — same resolution, touch sensitivity and brightness as your original screen. No visible gaps, no quality compromise.

What Should You Do Now?

1
Apply a screen protector or tape over the crack

This prevents glass fragments from cutting your finger and stops dust and moisture entering through the crack.

2
Back up your data immediately

If the display is failing, it could go completely black at any time. Back up via iCloud, Google or a cable before that happens.

3
Bring it in for a free assessment

We’ll check both layers, confirm exactly what needs replacing and give you a fixed quote before any work starts.

Common Questions

My screen is cracked but everything works fine. Do I still need to repair it?

Not urgently — but sooner is better. A cracked outer glass has no structural integrity and the display underneath is now vulnerable. A second drop, even a minor one, is much more likely to destroy the display completely. A crack that costs $80 to fix today could become a $200 repair next week.

The crack is tiny. Will it spread?

Glass cracks do spread, especially with heat cycles (Singapore’s weather doesn’t help) and repeated pressure from daily use. A small corner crack can spread across the full screen within weeks.

Can I use my phone with a cracked screen?

Yes, but there are risks. Sharp glass edges can cut your finger. Dust and moisture enter through the crack and can cause display or board damage over time. If touch is affected, using the phone becomes frustrating and potentially unsafe.

How long does a screen repair take?

60 to 90 minutes for most models. Walk in to any of our 4 outlets — no appointment needed.

Free screen assessment

Walk in to any outlet — we’ll check your screen and confirm exactly what needs replacing before any work starts.
Westgate · AMK Hub · Bugis Village · Bedok Mall · 11am–9pm daily

💬 WhatsApp +65 9678 0203
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OPPO, Vivo & Redmi Screen Repair Singapore — Complete Guide 2026

OPPO Vivo Redmi Screen Repair Singapore - Phone Technician at Work
Android Repair Guide · 10 min read · Updated April 2026

OPPO, Vivo & Redmi Screen Repair Singapore — Complete Guide 2026

Everything you need to know about repairing OPPO, Vivo and Redmi phones in Singapore — AMOLED vs LCD displays, in-display fingerprint sensors, fast charging after repair, model-by-model pricing and exactly what to expect at the shop.

OPPO, Vivo or Redmi — What’s the Difference?

All three brands are part of the same BBK Electronics group and dominate the mid-range Android market in Singapore. Despite sharing a parent company, they are separate brands with distinct designs, software and repair considerations.

OPPO
Reno · Find X · A-series

Known for SUPERVOOC ultra-fast charging, Hasselblad camera partnerships and the Reno series. Find X is OPPO’s flagship with 2K curved AMOLED.

See OPPO repairs →
Vivo
X-series · V-series · Y-series

Known for slim designs, ZEISS optics on the X-series and FlashCharge fast charging. The V-series is Singapore’s most repaired Vivo line.

See Vivo repairs →
Redmi
Note series · Xiaomi sub-brand

Xiaomi’s value-focused brand. The Redmi Note series is one of Singapore’s most popular Android lines for its large AMOLED display and competitive price.

See Redmi repairs →

AMOLED vs LCD — Why It Matters for Your Repair

The single biggest factor in your screen repair cost is whether your phone has an AMOLED or LCD display.

Display TypeFound OnFingerprintRepair Cost
AMOLED (curved)OPPO Find X, Reno Pro, Vivo X/V ProIn-displayHigher
AMOLED (flat)OPPO Reno, Vivo V-series, Redmi Note ProIn-displayMid
IPS LCDOPPO A-series, Vivo Y budget, Redmi standardSide-mountedLower
Not sure which display your phone has?

Look at your screen in a dark room. AMOLED blacks are completely dark. LCD blacks appear as a dim glow. Or WhatsApp us your model number and we’ll confirm immediately.

In-Display Fingerprint — Will It Work After Repair?

OPPO, Vivo and Redmi mid-range and flagship phones use optical in-display fingerprint sensors that work by shining light through the AMOLED panel. When we replace the screen with a Grade A AMOLED panel, the in-display fingerprint sensor continues to work normally. You may be prompted to re-register your fingerprints after repair.

Important

The in-display fingerprint sensor only works on AMOLED panels. If your phone has a side-mounted fingerprint sensor, it is part of the power button and completely unaffected by screen replacement.

Fast Charging After Battery Replacement

OPPO, Vivo and Redmi all use proprietary fast charging. Our Grade A batteries are rated for each model’s original charging spec.

BrandStandardMax Speed
OPPOSUPERVOOCUp to 100W+ (Find X)
VivoFlashChargeUp to 120W (X-series)
RedmiHyperChargeUp to 120W (Note 13 Pro+)

Screen Repair Prices

Model TypeDisplayApprox. Price
OPPO Find X / Vivo X flagship2K Curved AMOLED$120–$160
OPPO Reno Pro / Vivo V ProCurved AMOLED 120Hz$90–$120
OPPO Reno / Vivo V / Redmi Note ProFlat AMOLED 120Hz$70–$100
OPPO Reno older / Redmi NoteFlat AMOLED 90Hz$60–$80
OPPO A-series / Vivo Y / RedmiIPS LCD$50–$70
Get an exact quote

WhatsApp us your model name at +65 9678 0203. All prices include labour, parts and 60-day warranty.

What to Expect at the Shop

  • Walk in, no appointment needed — 4 outlets island-wide, open 11am–9pm daily
  • Free assessment first — screen, touch, fingerprint and charging checked before quoting
  • Fixed price upfront — what you’re quoted is what you pay
  • 45–90 minutes repair time — flat AMOLED 45–60 mins, curved 60–90 mins
  • Post-repair testing — full touch, fingerprint, camera and charging test before handback
  • 60-day warranty — covers any defect in the replacement screen

Common Questions

My OPPO Reno screen is cracked but touch still works — should I replace it?

Yes. A cracked screen has compromised structural integrity and can fail suddenly from a second impact. Cracks also let dust and moisture in. Replacing sooner is cheaper than waiting for the display to fail completely.

Will my Vivo V40 Pro curved display look the same after repair?

Grade A curved AMOLED panels match the original spec closely — same resolution, brightness and colour profile. In side-by-side comparison the difference is minimal.

My Redmi Note 13 Pro+ flickers after a drop — screen or board?

Flickering after a drop is almost always the screen or connector, not the board. Bring it in for a free assessment — we confirm the fault before any work is done.

Can you repair models not listed on your website?

Yes — WhatsApp us your exact model number. We stock parts for all common models from 2021 onwards.

Book a repair today

Westgate · AMK Hub · Bugis Village · Bedok Mall
Open daily 11am – 9pm · No appointment needed

💬 WhatsApp +65 9678 0203
Related Repair Services
OPPO Screen & Battery Repair → Vivo Screen & Battery Repair → Redmi Screen & Battery Repair → Xiaomi Screen & Battery Repair →
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How Long Does iPhone Repair Take in Singapore? (By Repair Type)

iPhone screen repair time Singapore - technician at work
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iPhone Repair · 5 min read · Updated April 2026

How Long Does iPhone Repair Take in Singapore? (By Repair Type)

Screen, battery, charging port, back glass — here’s exactly how long each iPhone repair takes. Quick reference table included for all repair types from iPhone 11 to iPhone 16 Pro Max.

Screen Repair — 60 to 120 Minutes

Screen repair is our most common repair. Time varies slightly by model as newer iPhones have more components integrated into the display assembly — True Tone data, proximity sensors, and Face ID flex cables all require careful handling.

iPhone 11, 12, 13 series: 60–90 minutes
iPhone 14, 15, 16 series: 90–120 minutes

The extra time on newer models is due to Dynamic Island alignment and True Tone calibration steps. You can wait at any outlet — most customers grab food from the mall while they wait.

Battery Replacement — 30 to 45 Minutes

Battery replacement is the fastest common repair. The battery module is accessible without full disassembly on all iPhone models from iPhone 11 onwards.

All models iPhone 11 to iPhone 16 Pro Max: 30–45 minutes

Good to know

The battery adhesive pull tabs require careful removal. Rushing this step risks tearing the connector or damaging the logic board — we never rush it.

Charging Port Replacement — 45 to 60 Minutes

The charging port (Lightning on iPhone 14 and below, USB-C on iPhone 15 and 16) requires moderate disassembly. The port flex cable runs through the bottom of the phone and connects to the logic board.

All models iPhone 11 to iPhone 16 Pro Max: 45–60 minutes

Before you book

We always try cleaning the port first at no charge. Sometimes lint or debris is the entire problem — no replacement needed.

Back Glass Replacement — 120 to 180 Minutes

Back glass is the most time-consuming repair because full disassembly is required. The back panel is adhered with strong adhesive and must be removed carefully to avoid damaging internal components.

All models iPhone 11 to iPhone 16 Pro Max: 120–180 minutes

Motherboard / Logic Board Repair — 1 to 5 Days

Board-level repairs (no power, Face ID fault, baseband issues, charging IC failure) require diagnosis under a microscope and micro-soldering. These are not same-day repairs. We provide a timeline after diagnosis — typically 1 to 3 business days for most faults, up to 5 days for complex IC replacements.

Quick Reference Table

Repair TypeTime
Screen replacement60–120 min
Battery replacement30–45 min
Charging port replacement45–60 min
Back glass replacement120–180 min
Motherboard repair1–5 days

Does the iPhone Model Affect Repair Time?

Slightly — but not dramatically. The biggest time variable is the repair type, not the specific model. An iPhone 16 Pro Max screen takes about 30 minutes longer than an iPhone 11 screen — not hours longer. The exception is motherboard repair, where time depends entirely on the specific fault.

Do I Need an Appointment?

No appointment needed. Walk-ins welcome at all 4 outlets daily 11am–9pm. We recommend WhatsApping us first at +65 9678 0203 to confirm your part is in stock before making the trip.

What If My Part Needs to Be Ordered?

For standard models this is rare. For unusual colour variants or regional configurations, sourcing adds 1–2 days. We’ll always tell you upfront — we won’t start a job we can’t finish same day without your agreement.

Ready to come in?

Westgate · AMK Hub · Bugis Village · Bedok Mall
Open daily 11am – 9pm · No appointment needed

💬 WhatsApp +65 9678 0203
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Samsung Galaxy Trade-In Guide: S23, S24, Z Fold & Flip Prices Singapore 2026

Samsung Galaxy phones with price tags and Singapore dollars for trade-in

Samsung Galaxy smartphones

Samsung Galaxy Trade-In Guide: S23, S24, Z Fold & Flip Prices Singapore 2026

Looking to sell your Samsung Galaxy phone? Smart decision to sell—but timing and condition matter more than you think.

Unlike iPhones with straightforward pricing, Samsung’s resale market is complex. Why? Multiple models, regional variations (Exynos vs Snapdragon), foldable complications, and pickier buyers.

This guide shows you exactly what your Samsung is worth in February 2026 and how to get top dollar.

Last updated: February 2026

Understanding Samsung Resale Value

Before we dive into specific prices, it’s important to understand what makes Samsung different from iPhone resale.

Samsung releases 20+ models per year compared to Apple’s 4. This floods the used market and accelerates depreciation. Samsung phones typically lose 40-50% of their value in the first year, while iPhones lose only 25-35%.

Additionally, Samsung buyers are extremely picky about condition—particularly AMOLED burn-in, Knox warranty status, and for foldables, screen protector and hinge condition.

💡 Quick Tip: Samsung flagships (S Ultra, Z Fold) retain value similar to mid-tier iPhones, but mid-range Samsung phones (A-series) depreciate extremely fast—often losing 50% value in just 6 months.

Current Samsung Galaxy Buy-Back Prices (February 2026)

Prices based on Singapore versions (Snapdragon processors), excellent condition, clean IMEI, fully functional.

Samsung Galaxy S24 Series (2024)

Model 256GB 512GB 1TB
S24 Ultra $1,250 $1,400 $1,550
S24+ $950 $1,050 —
S24 $700 $800 —

Samsung Galaxy S23 Series (2023)

Model 256GB 512GB 1TB
S23 Ultra $950 $1,050 $1,200
S23+ $700 $800 —
S23 $500 $600 —

Samsung Galaxy Z Fold Series

Model 256GB 512GB 1TB
Z Fold 6 (2024) $1,600 $1,750 $1,900
Z Fold 5 (2023) $1,250 $1,400 $1,550
Z Fold 4 (2022) $850 $950 $1,050

Samsung Galaxy Z Flip Series

Model 256GB 512GB
Z Flip 6 (2024) $900 $1,000
Z Flip 5 (2023) $700 $800
Z Flip 4 (2022) $450 $550

Value Killer #1: AMOLED Burn-In

The Problem: Your screen shows permanent ghost images of the status bar, keyboard, or navigation buttons. These shadows are visible when displaying white or gray backgrounds.

What’s Happening: AMOLED displays degrade unevenly. Pixels displaying the same image for extended periods (like status icons) wear faster than others, creating permanent discoloration. This is irreversible.

Real-World Example: You open a white webpage and see faint outlines of your keyboard keys ghosted into the display. Or status bar icons remain visible even when the status bar is hidden. This is burn-in.

What to Do: Display a pure white or gray fullscreen image to check for burn-in before selling. If visible, expect 20-30% value reduction. An S23 Ultra with noticeable keyboard burn-in sells for $700 instead of $950.

Value Killer #2: Knox Warranty Void

The Problem: Your phone shows “Knox Warranty: VOID (0x1)” because you rooted it or installed custom ROMs. This status is permanent and cannot be reversed.

What’s Happening: Knox is Samsung’s hardware security fuse. When tripped, it permanently signals that the phone’s security has been compromised. Buyers see this as a red flag, and many shops refuse to buy Knox-void phones entirely.

Real-World Example: You rooted your S24 Ultra to install custom apps. The phone works perfectly, but Knox shows void. Instead of selling for $1,250, you can only get $850—a permanent loss of $400.

What to Do: Check Knox status at Settings > About Phone > Knox Version. If it shows “0x1”, expect 30-40% value drop. Certified Phone Repairs SG still buys Knox-void phones at reduced prices, though many other shops refuse them.

⚠️ Warning: Before rooting your Samsung, understand that you’re permanently reducing resale value by hundreds of dollars. There is absolutely no way to reset or undo Knox warranty void status.

Value Killer #3: Foldable Screen Protector

The Problem: Your Z Fold or Z Flip’s factory screen protector is bubbling, peeling, or has been replaced with an aftermarket one. Buyers are extremely particular about protector condition.

What’s Happening: Factory screen protectors are precision-fitted. Aftermarket replacements are obvious to trained eyes. Buyers know replacement costs $80-120, and they worry about hidden screen damage underneath removed protectors.

Real-World Example: Your Z Fold 5’s factory protector developed slight bubbling at the crease. You replaced it with a third-party protector. Buyers immediately notice the difference and offer 5-10% less, assuming possible screen damage.

What to Do: Factory protector intact = full price. Aftermarket protector = -5%. No protector (exposed screen) = -15-20%. Bubbling/peeling = -10-15%. Unless severely damaged, leave the factory protector—buyers prefer original even if slightly worn.

Value Killer #4: Exynos vs Snapdragon

The Problem: Some Samsung phones use Exynos processors (mainly European models) while others use Snapdragon (Singapore, US models). Buyers strongly prefer Snapdragon versions.

What’s Happening: Snapdragon processors offer better performance, superior battery life, and better gaming capabilities. Exynos models are known for overheating issues and shorter battery life, making them less desirable.

Real-World Example: Two identical S24 Ultra 256GB phones—one with Snapdragon (Singapore model), one with Exynos (EU import). The Snapdragon version sells for $1,250, while the Exynos only fetches $1,100—a $150 difference for the same phone.

What to Do: Check your processor at Settings > About Phone > Processor. Singapore models use Snapdragon. If you have an Exynos variant, expect 10-15% lower resale value.

When to Sell Your Samsung Galaxy

Samsung’s predictable release schedule directly impacts used phone values. Timing your sale correctly can save you hundreds of dollars.

Galaxy S Series (February Launch)

Best time to sell: December to January (before the new model announcement)

Real Example – Galaxy S23 Ultra 256GB: January 2026 sells for $1,050. March 2026 (after S25 launch) drops to $850-900. Loss from waiting just 2 months: $150-200

Galaxy Z Fold/Flip (August Launch)

Best time to sell: June to July

Real Example – Galaxy Z Fold 5 512GB: July 2026 sells for $1,400. September 2026 (after Z Fold 7 launch) drops to $1,150. Loss from waiting: $250

Where to Sell in Singapore?

Option 1: Samsung Official Trade-In

Pros: Convenient | Cons: Lowest prices (30-40% below market), credit only

Reality: S24 Ultra worth $1,250 cash gets only ~$800 trade-in credit

Option 2: Carousell / Facebook

Pros: Potentially highest price | Cons: Wait 2-4 weeks, buyers extremely picky, more scams

Option 3: Certified Phone Repairs SG (Recommended)

  • Fair prices: 85-90% of Carousell (no waiting)
  • Instant cash in 15-20 minutes
  • Buy ANY condition (cracked, burn-in, Knox void)
  • Foldable specialists (proper evaluation)
  • Samsung Authorized Partners

📱 Get instant quote: WhatsApp +65 9678 0203

How to Sell (4 Simple Steps)

  1. Find your model’s value in the pricing tables above
  2. WhatsApp +65 9678 0203 with: model, storage, condition, any issues
  3. Get instant quote within 5-15 minutes
  4. Visit any location: Ang Mo Kio (Blk 703 #01-2533) | Bugis (Blk 269 Queen St #02-225) | WestGate (#03-K2)

Walk out with cash in 15-20 minutes

Open Daily: 11:00 AM – 9:00 PM

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Selling Your iPhone in Singapore: Current Buy-Back Prices 2026

iPhone trade-in and buy-back prices in Singapore with cash

Selling iPhone in Singapore guide

Selling Your iPhone in Singapore: Current Buy-Back Prices 2026

Thinking about selling your iPhone? Smart move—iPhones hold their value better than any other smartphone brand.

But timing matters. Sell too early, and you lose potential use. Sell too late, and depreciation eats your profit. And if you don’t know current market rates, you might get lowballed by hundreds of dollars.

This guide gives you everything you need to sell your iPhone at the best price in Singapore.

Last updated: February 2026

💡 Quick Tip: iPhone 15 and 16 models retain 60-85% of their original value. iPhone 13 and older models are depreciating fast—sell before they hit the cliff. Check all iPhone selling prices.

Current iPhone Buy-Back Prices (February 2026)

Prices based on excellent condition, clean IMEI, 85%+ battery health.

iPhone 16 Series (2024)

Model 128GB 256GB 512GB 1TB
iPhone 16 Pro Max $1,900 $2,050 $2,200 $2,350
iPhone 16 Pro $1,600 $1,750 $1,900 —
iPhone 16 Plus $1,100 $1,250 $1,400 —
iPhone 16 $950 $1,050 $1,200 —

→ See detailed iPhone 16 prices by condition

iPhone 15 Series (2023)

Model 128GB 256GB 512GB 1TB
iPhone 15 Pro Max $1,450 $1,600 $1,750 $1,900
iPhone 15 Pro $1,200 $1,350 $1,500 —
iPhone 15 Plus $850 $950 $1,050 —
iPhone 15 $750 $850 $950 —

→ See detailed iPhone 15 prices by condition

iPhone 14 Series (2022)

Model 128GB 256GB 512GB
iPhone 14 Pro Max $1,150 $1,250 $1,400
iPhone 14 Pro $950 $1,050 $1,150
iPhone 14 $550 $650 $750
iPhone 13 $500 $600 $700

→ See detailed iPhone 14 prices by condition

How Condition Affects iPhone Value

The Problem: Most sellers think their “good” phone is actually “excellent.” This leads to disappointment when they get offers 20-30% lower than expected.

What’s Happening: Buyers grade phones strictly. What you consider a tiny scratch might drop you from “excellent” to “good” condition, reducing value by 10-15%.

Real-World Example: You think your iPhone 15 Pro Max with a “barely visible” screen scratch is excellent condition. Buyers see it as “good” and offer $1,350 instead of $1,600—you lose $250.

What to Do: Excellent (100%): Zero scratches, 85%+ battery. Good (85-90%): Minor body scratches, 80-84% battery. Fair (60-75%): Screen scratches, 75-79% battery. Poor (40-60%): Cracked screen/back, below 75% battery.

Perfect Timing: When to Sell

The Problem: You’re holding onto your iPhone thinking “I’ll sell it next month” but every month you wait, you lose $50-100 in value.

What’s Happening: iPhones depreciate steadily at 3-5% per month, with sharp drops right after new iPhone launches (September). The longer you wait, the more you lose.

Real-World Example: Your iPhone 16 Pro Max sells for $1,900 in August 2026. After the iPhone 17 launch in September 2026, it drops to $1,600. You lost $300 by waiting one month.

What to Do: Best time: July-August (before new iPhone announcement). Worst time: October-November (right after launch) and January-February (post-holiday glut). Sell NOW rather than waiting—every month costs you money.

Where to Sell in Singapore?

Option 1: Apple Trade-In

Pros: Convenient | Cons: Lowest prices (15-25% below market), credit only

Reality: iPhone 15 Pro Max worth $1,600 cash gets only ~$1,200 trade-in credit

Option 2: Carousell / Facebook

Pros: Potentially highest price | Cons: 10+ hours of work, scam risk, lowballers

Reality: You might get $100-200 more but spend days dealing with time-wasters

Option 3: Certified Phone Repairs SG (Recommended)

  • Fair prices: 90-95% of Carousell rates
  • Instant cash in 15-20 minutes
  • Safe transaction (no scams)
  • Buy ANY condition (cracked screens okay)
  • 3 locations across Singapore

📱 Get instant quote: WhatsApp +65 9678 0203

How to Sell (4 Simple Steps)

  1. Check your iPhone’s value in the iPhone selling prices above
  2. WhatsApp +65 9678 0203 with: model, storage, condition, battery health
  3. Get instant quote within 5-15 minutes
  4. Visit any location: Ang Mo Kio (Blk 703 #01-2533) | Bugis (Blk 269 Queen St #02-225) | WestGate (#03-K2)

Walk out with cash in 15-20 minutes

Open Daily: 11:00 AM – 9:00 PM

Important: Back up your data and sign out of Apple ID before visiting. Need help? See our complete data wiping guide.

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How to Prepare Your Phone for Selling: Complete Checklist Singapore 2026

Phone preparation checklist for selling with cleaning supplies and accessories

Prepare phone for selling checklist

How to Prepare Your Phone for Selling: Complete Checklist

You’ve decided to sell your iPhone or Samsung Galaxy. Smart move—but before you hand it over to the next owner, there are critical steps you must take to protect your data, maximize resale value, and ensure a smooth transaction.

Skip even one of these steps, and you could: lose precious photos forever, have your banking apps accessed by strangers, get lowballed because of “hidden issues”, or face angry callbacks from buyers weeks later.

This is your complete pre-sale checklist. Follow it step-by-step.

Last updated: February 2026

⚠️ Warning: Factory resetting WITHOUT signing out first triggers Activation Lock (iPhone) or Factory Reset Protection (Android). The buyer won’t be able to use the phone. Do these steps IN ORDER.

Step 1: Back Up Everything

The Problem: You factory reset your phone, then realize you forgot to save your photos, WhatsApp chats, or important documents. Once wiped, data is gone forever.

What’s Happening: Cloud backups aren’t automatic for everything. Photos might sync to iCloud/Google Photos, but WhatsApp chats, app data, and custom settings require manual backup.

Real-World Example: You sell your iPhone, then realize your 2-year WhatsApp chat history with your late grandmother is gone forever because you forgot to back up WhatsApp separately from iCloud.

What to Do: iPhone: Settings > [Your Name] > iCloud > iCloud Backup > Back Up Now. Wait for “Last successful backup: Today.” Android: Settings > Google > Backup > Back Up Now. WhatsApp (both): WhatsApp > Settings > Chats > Chat Backup > Back Up.

Step 2: Sign Out of All Accounts (CRITICAL)

The Problem: You factory reset without signing out. The buyer gets stuck at a “Hello” screen demanding YOUR Apple ID or Google password. They can’t use the phone at all.

What’s Happening: Activation Lock (iPhone) and Factory Reset Protection (Android) are anti-theft features that require the original owner’s login to reactivate after a factory reset. If you reset without signing out first, the lock stays active.

Real-World Example: You sell your iPhone to someone on Carousell. Three days later, they call you furious because they can’t set it up—it’s asking for your Apple ID password. You now have to meet them again to unlock it.

What to Do: iPhone: Settings > [Your Name] > Sign Out (enter Apple ID password). Android: Settings > Accounts > Remove each Google/Samsung account. This MUST be done BEFORE factory reset.

Step 3: Remove SIM & Memory Card

The Problem: You sell your phone and realize your SIM card (with your phone number) or microSD card (with private photos) is still inside.

What’s Happening: SIM cards aren’t visible when the tray is closed. MicroSD cards hide in the same slot (Android). People forget to physically check before selling.

Real-World Example: You sell your Samsung Galaxy, and the buyer contacts you days later saying they found your SIM card with your number on it. They could have accessed your telco account or made calls under your name.

What to Do: Use the SIM ejector tool (or paperclip) to pop out the tray. Physically check BOTH sides of the tray—some phones have dual SIM + microSD slots.

Step 4: Check IMEI Status

The Problem: You try to sell your phone but get rejected because the IMEI is blacklisted (reported stolen or unpaid installment).

What’s Happening: If a phone was reported lost/stolen or still has unpaid installments to a telco, its IMEI gets blacklisted. Blacklisted phones can’t be activated on Singapore networks and have near-zero resale value.

Real-World Example: You bought a second-hand iPhone from someone online. Now you want to sell it, but shops reject it because the previous owner reported it stolen to claim insurance. You’re stuck with a useless phone.

What to Do: Dial *#06# to get your IMEI number. Check it at imei.info or imeicheck.com. Must show “Clean” status. If blacklisted, you can only sell for parts (very low value).

Step 5: Check Battery Health

The Problem: You think your battery is fine, but when the buyer tests it, they discover it’s at 75% health and demand a price reduction or walk away.

What’s Happening: Battery health directly affects resale value. Below 80% is considered degraded, and buyers expect 15-25% discount. Shops test this immediately, so you can’t hide it.

Real-World Example: You quote $1,200 for your iPhone 15 Pro based on online prices. The shop tests battery health—70%—and offers only $900. You wasted your time traveling there.

What to Do: iPhone: Settings > Battery > Battery Health. Check Maximum Capacity. Android: Download AccuBattery app, charge to 100%, check Health %. Know this BEFORE quoting prices.

Step 6: Gather Original Accessories

The Problem: You can’t find the original box or charging cable. You lose 10-20% of potential resale value.

What’s Happening: Buyers perceive “full set” (box + accessories) as better cared-for. Shops can resell complete sets at higher prices, so they pay you more.

Real-World Example: Two identical iPhone 15 Pro 256GB. One has the original box and cable—sells for $1,350. The other has no box—sells for $1,150. That’s a $200 difference.

What to Do: Include: Original box, charging cable, charging brick (if originally included), earphones (older iPhones), SIM ejector tool, warranty card. Don’t have the box? You’ll still get fair value, just slightly less.

Step 7: Clean Your Phone

The Problem: Your phone is covered in fingerprints, dust in the charging port, and smudges on the camera lens. It looks neglected even though it works perfectly.

What’s Happening: First impressions matter. A dirty phone makes buyers think it was poorly maintained, lowering their offer even if there’s no actual damage.

Real-World Example: You bring a perfectly functional iPhone to sell, but the screen has greasy fingerprints and the charging port is full of lint. The buyer offers $100 less because it “looks old.”

What to Do: Screen/back: microfiber cloth + tiny bit of isopropyl alcohol. Camera lens: gentle wipe. Charging port: wooden toothpick to remove lint. Speaker grills: soft brush. Takes 5 minutes, increases value.

Step 8: Factory Reset (FINAL STEP)

The Problem: You factory reset too early (before backing up or signing out), losing your data or triggering Activation Lock.

What’s Happening: Factory reset erases everything permanently. If done in the wrong order, you lose data or create problems for the buyer. This must be the LAST step.

Real-World Example: You factory reset first, then realize you never backed up your photos. They’re gone forever. Or you reset without signing out of Apple ID, and now the buyer can’t activate the phone.

What to Do: Only after completing ALL previous steps: iPhone: Settings > General > Transfer or Reset iPhone > Erase All Content and Settings. Android: Settings > System > Reset > Factory Data Reset. Wait for “Hello” screen.

Quick Checklist Summary

  • [ ] Back up to iCloud/Google Drive
  • [ ] Back up WhatsApp separately
  • [ ] Sign out of Apple ID / Google Account
  • [ ] Remove SIM card and memory card
  • [ ] Unpair smartwatches (if any)
  • [ ] Check IMEI status (must be clean)
  • [ ] Check battery health
  • [ ] Gather original box and accessories
  • [ ] Clean phone physically
  • [ ] Factory reset (LAST STEP)

Ready to Sell? Get Instant Cash

Now that your phone is properly prepared, sell it at Certified Phone Repairs SG:

  • Instant quote: WhatsApp +65 9678 0203
  • Fair market prices (90-95% of Carousell rates)
  • Cash in 15-20 minutes
  • 3 locations: Ang Mo Kio, Bugis, WestGate
  • We buy ANY condition (even cracked screens)

Open Daily: 11:00 AM – 9:00 PM

Posted on

Sell Your Phone in Singapore: Complete Guide & Best Prices 2026

Smartphones with price tags and money for selling guide

Sell your phone Singapore guide

Sell Your Phone in Singapore: Complete Guide & Best Prices 2026

Looking to sell your old iPhone or Samsung? You’re in the right place. We offer competitive prices, instant quotes, and same-day cash payment for your used phones.

Whether you’re upgrading to the latest model or clearing out old devices, this guide helps you get the best value for your phone in Singapore.

Last updated: February 2026

💡 Quick Tip: iPhones retain 60-85% of their value in the first year. Samsung flagships retain 40-60%. Timing and condition matter—sell before depreciation accelerates. Check current iPhone prices.

Why Sell Your Phone to Certified Phone Repairs SG?

  • Best prices: 90-95% of Carousell rates (without the hassle)
  • Instant cash: Walk in, quoted, paid in 15-20 minutes
  • Safe transaction: Physical shops, no scam risk
  • Any condition: Cracked screens, low battery—we still buy
  • 3 locations: Ang Mo Kio, Bugis, WestGate
  • Data security: Professional wiping process

Current Buy-Back Prices (February 2026)

iPhone Prices (Excellent Condition)

Model Price Range
iPhone 16 Pro Max $1,900 – $2,350
iPhone 15 Pro Max $1,450 – $1,900
iPhone 14 Pro Max $1,150 – $1,550
iPhone 13 $500 – $700

Want detailed pricing by storage and model? See our complete iPhone pricing guide or check specific models: iPhone 16 | iPhone 15 | iPhone 14

Samsung Prices (Excellent Condition)

Model Price Range
Galaxy S24 Ultra $1,250 – $1,550
Galaxy Z Fold 6 $1,600 – $1,900
Galaxy S23 Ultra $950 – $1,200
Galaxy Z Flip 5 $700 – $800

Selling a foldable? See our Samsung pricing guide

How to Sell: 3 Simple Steps

The Problem: Selling on Carousell/Facebook takes days of haggling, meetups with strangers, and scam risks. You waste 10+ hours for an extra $100-200.

What’s Happening: Private selling seems lucrative, but hidden costs add up: transport to meetups, time responding to lowballers, risk of fake notes or PayNow screenshots, safety concerns meeting strangers.

Real-World Example: You list your iPhone 15 Pro for $1,400 on Carousell. After 2 weeks of haggling and 5 no-show meetups, you settle for $1,300. Total time spent: 12 hours. You earned $100-200 more than selling to a shop, but at $8-17/hour of your time.

What to Do: Step 1: WhatsApp +65 9678 0203 with phone model, storage, condition. Step 2: Visit any location (Ang Mo Kio, Bugis, WestGate). Step 3: Get quoted, accept, walk out with cash in 15-20 minutes.

What Affects Your Phone’s Value?

Condition Impact

  • Excellent: No scratches, 85%+ battery = 100% price
  • Good: Minor body scratches, 80-84% battery = 85-90% price
  • Fair: Screen scratches, 75-79% battery = 60-75% price
  • Poor: Cracked screen/back, below 75% battery = 40-60% price

Common Deductions

  • Cracked screen: -$100 to -$350 (depending on model)
  • Battery below 80%: -10% to -20%
  • No original box: -5% to -10%
  • Water damage: -50% or not accepted
  • Blacklisted IMEI: Cannot sell

Before You Sell: Quick Checklist

  • Back up to iCloud/Google Drive
  • Sign out of Apple ID / Google Account
  • Remove SIM and memory card
  • Check IMEI status (dial *#06#)
  • Check battery health
  • Gather original box and accessories
  • Clean phone physically
  • Factory reset (optional—we can do it)

Need detailed instructions? See our complete data wiping guide

Our 3 Convenient Locations

Ang Mo Kio (North)

Blk 703 Ang Mo Kio Ave 8, #01-2533
Near McDonald’s
Tel: +65 9678 0203

Bugis (Central)

Blk 269 Queen Street, #02-225
Tel: +65 9750 4333

WestGate (West)

#03-K2 (Outside Singtel)
Tel: +65 9678 0203

Open Daily: 11:00 AM – 9:00 PM

Ready to Sell Your Phone?

Get an instant quote now:

📱 WhatsApp: +65 9678 0203

🏪 Walk-in: Visit any of our 3 locations

Average transaction time: 15-20 minutes from quote to cash

Don’t let your old phone collect dust—turn it into cash today!

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Top 10 Phone Repair Mistakes People Make (And How to Avoid Them)

Top 10 phone repair mistakes to avoid Singapore
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Repair Guide · 7 min read · Updated April 2026

Top 10 Phone Repair Mistakes People Make — And How to Avoid Them

We see thousands of phones come through our shops. Many arrive in worse condition than they needed to be — because well-meaning owners made avoidable mistakes. Here’s what to avoid.

1. Waiting Too Long to Get Repairs

You crack your screen but think “I’ll wait until it gets worse.” Small problems become big, expensive ones.

  • Small screen cracks spread across the entire display
  • Singapore’s humidity causes moisture to seep through cracks and damage internals
  • Degraded batteries can swell — which is a safety risk
The rule

Get repairs done as soon as issues appear. A crack that takes 30 minutes and costs $80 to fix today could become a $300 display replacement next month.

2. DIY Repairs Without Proper Tools or Experience

You watch a YouTube video and order cheap parts from Shopee. What could go wrong?

  • Modern phones have delicate flex cables that tear with one wrong move
  • Face ID and Touch ID sensors are cryptographically paired to your phone — damage them and they’re permanently disabled, with no fix available
  • Adhesives require specific temperatures and techniques
  • Cheap replacement parts often fail within weeks
Real example

A customer bought an aftermarket iPhone screen online and damaged the Face ID connector during DIY installation. The repair that would have cost $150 became a $500 job — with Face ID permanently disabled.

3. Using a Hair Dryer on a Water-Damaged Phone

Your phone gets wet. Someone says “dry it with a hair dryer!” This is one of the worst things you can do.

  • Heat melts internal adhesives and damages components
  • Forced hot air pushes water deeper into the device
  • Can cause the battery to swell

What to do instead: Power off immediately. Don’t charge it. Don’t try to turn it on. Bring it to a repair shop as soon as possible for professional cleaning.

4. Choosing a Repair Shop Based on Price Alone

You see “$50 iPhone screen repair!” and assume a deal. Suspiciously cheap repairs usually come with poor-quality parts and no real warranty.

  • Cheap screens often have: dead pixels within weeks, dim display, ghost touches, washed-out colours
  • No warranty or a “90-day warranty” that’s never honoured
  • Inexperienced technicians who damage other components during repair
What to ask

Before any repair: “What grade of parts do you use?” and “What exactly does your warranty cover?” A shop that can’t answer clearly is a shop to avoid.

5. Not Backing Up Before Repair

You drop off your phone without backing up. During repair, something unexpected happens and data is lost.

Screen and battery repairs rarely affect data. But motherboard repairs carry real risk. Photos of family, business documents, years of messages — these are irreplaceable.

iPhone: Settings → [Your Name] → iCloud → iCloud Backup → Back Up Now.
Android: Settings → Google → Backup → Back up now. Takes 5 minutes and is always worth doing.

6. Continuing to Use a Visibly Damaged Phone

A cracked screen with tape over it. A battery that’s clearly swollen. These aren’t just cosmetic issues.

  • Cracked screens cut fingers and let moisture into the internals
  • Swollen batteries can catch fire — this is a genuine safety risk, not a remote possibility
  • Broken charging ports can cause electrical shorts when forcing a cable in

7. Trusting the Rice Method for Water Damage

Rice absorbs moisture from the air. It does not absorb water from inside a phone. The rice myth wastes 24–48 critical hours while corrosion progresses inside your device.

By the time you give up on rice and bring the phone in, corrosion has had two full days to spread across the logic board. Water damage treated within hours has a far higher success rate than water damage treated after a day of sitting in rice.

8. Not Asking About Warranty Before the Repair

You get your screen repaired. Two weeks later it develops issues. The shop says “sorry, no warranty.”

Always confirm before paying: how many days warranty, what’s covered (parts and workmanship), and what voids it. Get a receipt with warranty terms written on it. Any reputable shop will have no problem providing this.

9. Ignoring a Failing Battery

Battery drains fast, phone overheats, shuts off randomly. You think “it’s just old” and carry a power bank everywhere.

A degraded battery isn’t just inconvenient — iOS and Android actively throttle CPU speed to prevent unexpected shutdowns caused by weak batteries. Your phone feels slow because of the battery, not because of the processor. A battery replacement restores both battery life and performance.

10. Accepting Repairs Without Understanding What’s Wrong

You bring your phone in for a screen repair. The technician says you also need a charging port replacement and motherboard cleaning for $300 more. You agree without questioning.

  • Ask: “Can you show me what’s wrong?”
  • Ask: “What happens if I don’t fix this other issue now?”
  • Ask: “Can I just do the screen first?”

A trustworthy shop will give clear answers. If a shop pressures you to agree to extra repairs on the spot without explanation, get a second opinion.

Red Flags at Repair Shops

  • No upfront price estimate — quote only given after they “open it up”
  • Needs 5–7 days for repairs that take 60 minutes everywhere else
  • No warranty offered
  • Only accepts cash, no receipt
  • Significantly cheaper than all other shops
  • Pressures you to agree to additional repairs immediately

Need an honest repair?

Free diagnostics, Grade A parts, 60-day warranty. We tell you exactly what’s wrong before any work starts.
Westgate · AMK Hub · Bugis Village · Bedok Mall · 11am–9pm daily

💬 WhatsApp +65 9678 0203
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Is iPhone Repair Worth It? Complete Cost vs Replace Guide Singapore 2026

Broken iPhone with calculator showing repair costs

📸 Featured Image: Broken iPhone with calculator

You’ve cracked your iPhone screen. Or maybe the battery dies by noon. Perhaps it won’t charge anymore. Now you’re facing the big question: should you repair it or just buy a new phone?

This is a genuine financial dilemma. iPhones aren’t cheap in Singapore—a new iPhone 15 Pro Max costs $2,199. But repairs aren’t free either. This complete guide will help you make the right decision with clear cost breakdowns, decision frameworks, and expert advice.

The Quick Decision Framework

Before diving into details, here’s the TL;DR decision framework:

✅ Repair Makes Sense When:

  • Phone is less than 3 years old
  • Single issue only (just battery OR just screen)
  • Repair cost under 30% of current phone value
  • Everything else works perfectly
  • You’re happy with current phone performance

❌ Replace Makes Sense When:

  • Phone is 4+ years old
  • Multiple issues (battery + screen + other problems)
  • Repair costs exceed 50% of phone’s current value
  • Performance is sluggish even before the issue
  • Model no longer gets iOS updates

Common iPhone Repairs: Costs vs Value

Screen Repair

Apple Official: $258-$598 depending on model
Third-Party: $150-400 for most models

Worth repairing? Yes, for most iPhones less than 4 years old. Screen repair is usually the most cost-effective repair.

Battery Replacement

Apple Official: $119
Third-Party: $60-120

Worth repairing? Absolutely yes! Battery replacement is one of the best value repairs. Makes phone feel brand new.

Charging Port Repair

Third-Party: $60-100

Worth repairing? Yes, simple and affordable fix.

Motherboard/Logic Board Repair

Third-Party: $200-500+ depending on issue

Worth repairing? Depends on phone age and issue complexity. Get free diagnostics first.

iPhone Model-Specific Repair Decisions

Let’s get specific. Here’s repair advice for each iPhone generation:

iPhone 15 / 15 Pro (2023) – Current Flagship

  • Current value: $1,400-2,200
  • Repair decision: Repair almost always worth it
  • Typical repairs: Screen $300-500, Battery $80-120
  • Verdict: Your phone is too new and valuable to not repair

iPhone 14 / 14 Pro (2022)

  • Current value: $1,000-1,800
  • Repair decision: Repair makes sense for single issues
  • Typical repairs: Screen $280-450, Battery $70-100
  • Verdict: Phone has years of life left, repair is smart

iPhone 13 / 13 Pro (2021)

  • Current value: $700-1,400
  • Repair decision: Repair worth it unless multiple issues
  • Typical repairs: Screen $250-380, Battery $60-90
  • Verdict: Still very capable, worth repairing

iPhone 12 / 12 Pro (2020)

  • Current value: $500-1,000
  • Repair decision: Depends on repair cost vs upgrade desire
  • Typical repairs: Screen $200-320, Battery $60-80
  • Verdict: Still solid phone, repair makes sense if you’re not itching to upgrade

iPhone 11 / 11 Pro (2019)

  • Current value: $300-600
  • Repair decision: Borderline—depends on issue
  • Typical repairs: Screen $150-250, Battery $60-80
  • Verdict: Battery replacement absolutely yes. Screen repair maybe. Motherboard repair probably not.

iPhone XS / XR / X (2017-2018)

  • Current value: $200-400
  • Repair decision: Only for cheap repairs
  • Typical repairs: Screen $150-220, Battery $50-70
  • Verdict: Battery replacement okay. Screen repair questionable. Consider upgrading instead.

iPhone 8 and Older (2017 and before)

  • Current value: $100-250
  • Repair decision: Not worth it unless minimal cost
  • Verdict: These iPhones are reaching end of life. Save money for an upgrade.

The Real Cost of “Just Buying New”

Let’s talk about what “buying new” actually costs in Singapore 2026:

  • iPhone 15 Pro Max: $2,199
  • iPhone 15 Pro: $1,849
  • iPhone 15: $1,299
  • iPhone 14: $1,149
  • iPhone SE: $719

Even the “budget” iPhone SE costs $719. That’s about what the iPhone 13 costs used in excellent condition. Would you rather:

  • Pay $150 to fix your iPhone 13’s screen and keep using it for 2 more years?
  • Pay $1,299 for a new iPhone 15 that offers only incremental improvements?

The math often favors repair—unless you genuinely want/need the new features.

Should You Trade In vs Repair?

Apple and phone shops offer trade-in programs. But damaged phones get drastically reduced trade-in values:

Example: iPhone 13 Pro Trade-In Value

  • Perfect condition: $700
  • Cracked screen: $200-300
  • Battery issues: $150-250
  • Multiple issues: $100 or rejected

Better strategy: Repair the screen for $250, then trade in for $700 instead of $250. You net $200 more.

The “Hidden” Benefits of Repairing

Beyond cost savings, repairing has advantages:

  1. Keep your data/setup: No transfer needed
  2. Familiar with your phone: Don’t need to relearn new interface
  3. Environmental: Less e-waste
  4. No setup hassle: Avoid hours of restoring from backup
  5. Keep accessories: Cases, screen protectors, MagSafe accessories all still fit

When You Should Definitely Upgrade Instead

Some situations clearly favor buying new:

  • Your iPhone is 5+ years old (iPhone 8 or older in 2026)
  • Multiple expensive repairs needed simultaneously (screen + battery + charging port = $400+)
  • Phone is getting iOS updates but runs slowly even after repair
  • You’ve already had the same part replaced twice
  • Repair cost exceeds 50% of phone’s current value
  • You genuinely need/want new features (better camera, 5G, etc.)

The Smart Middle Ground: Certified Used/Refurbished

There’s a third option: buy a certified used iPhone instead of brand new. In Singapore, you can get:

  • iPhone 14 Pro: $1,200-1,400 vs $1,849 new
  • iPhone 13: $600-800 vs $1,149 new
  • iPhone 12: $500-650 vs discontinued new

This can make sense if:

  • Your current phone is beyond economical repair
  • You want to upgrade but don’t need the absolute latest
  • You buy from reputable sellers with warranty

Final Decision Calculator

Use this simple formula:

Repair Cost ÷ Current Phone Value = Decision Factor

  • Under 30%: Repair is a no-brainer
  • 30-50%: Repair makes sense if you like your current phone
  • Over 50%: Consider upgrading instead

Example: iPhone 13 screen repair costs $250. Phone worth $800. That’s 31%—borderline but still reasonable to repair.

Conclusion: Repair Usually Wins for iPhones Under 4 Years

For most people with iPhones made in the last 4 years (iPhone 12 and newer in 2026), repair is the smart financial choice. The exceptions are when you face multiple expensive repairs simultaneously, or when you genuinely want to upgrade anyway.

Not Sure If Repair Is Worth It?

Get free diagnostics and an honest assessment. We’ll tell you if repair makes sense or if upgrading is smarter.

Screen Repair Info📱 WhatsApp: 9678 0203

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How to Make Your Phone Battery Last All Day: 15 Proven Tips

Phone battery tips to last all day Singapore
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Battery Guide · 6 min read · Updated April 2026

How to Make Your Phone Battery Last All Day — 10 Proven Tips

Battery anxiety is real — especially in Singapore where we use phones for everything from PayNow to Grab to WhatsApp. These tips will get you through a full day without hunting for a charger.

1. Lower Screen Brightness

Your screen is the single biggest battery drain on any phone. Running at 80–100% brightness all day drains 30–40% more battery than needed. Singapore’s bright outdoor conditions make people crank brightness up — then forget to turn it down indoors.

iPhone: Settings → Display & Brightness → Auto-Brightness ON. Set manually to 40–60% indoors.
Android: Settings → Display → Adaptive Brightness ON.

Quick win

Reducing brightness from 100% to 50% can extend your battery life by 20–30% instantly — the single most impactful change you can make.

2. Use Dark Mode (AMOLED/OLED Screens Only)

If you have an OLED screen — iPhone 12 or newer, Samsung S-series, OPPO Reno, Vivo V-series — dark mode saves significant battery. OLED pixels emit their own light: black pixels are completely off and use zero power.

iPhone: Settings → Display & Brightness → Dark.
Android: Settings → Display → Dark Theme.

Note: On LCD screens (iPhone 11 and older, budget Androids), dark mode makes minimal difference to battery life.

3. Turn Off Background App Refresh

Social media, news and shopping apps constantly update in the background even when you’re not using them — draining battery silently all day.

iPhone: Settings → General → Background App Refresh → Off (or per-app). Keep on for WhatsApp, email and Maps. Turn off for Instagram, TikTok, games.
Android: Settings → Apps → Select app → Battery → Restrict background.

4. Limit Location Services

Games and shopping apps don’t need your location. Running location 24/7 for non-essential apps is a constant battery drain.

iPhone: Settings → Privacy → Location Services. Set most apps to “While Using” or “Never.” Keep “Always” only for Maps, Grab and food delivery.
Android: Settings → Location → App permissions.

5. Use Wi-Fi Instead of Mobile Data

Wi-Fi uses significantly less battery than 4G or 5G. At home, the office, cafes — connect to Wi-Fi. This alone can save 10–15% daily battery life.

5G drain

If you have a 5G phone on a 5G plan, switching to 4G-only mode when 5G isn’t needed can noticeably extend battery life — 5G radios consume significantly more power.

6. Singapore-Specific Tips

Singapore’s climate creates unique battery challenges — heat, indoor/outdoor temperature swings, and heavy app usage for payments and transport.

Avoid heat: Never leave your phone in a hot car or direct sunlight. Temperatures above 40°C permanently damage battery cells — a car dashboard in Singapore sun can hit 50°C+.

Close payment apps: After using PayNow, Grab or food delivery apps, close them fully. These apps often keep location and network connections running in the background.

Temperature swings: Going from 35°C outdoors to 20°C air-conditioning stresses batteries. Let your phone adjust gradually rather than placing it directly on aircon vents.

7. Charge Smarter

How you charge has a direct impact on long-term battery health — which affects daily battery life over time.

  • Charge between 20% and 80% — lithium-ion batteries degrade faster when regularly charged to 100% or drained to 0%
  • Turn on Optimised Charging (iPhone) or Adaptive Charging (Android) — this slows charging above 80% when plugged in overnight
  • Avoid wireless charging for daily use — wireless generates more heat than wired, accelerating degradation over time
  • Use a quality charger — cheap non-certified chargers can damage battery health

8. Other Quick Wins

  • Disable Always-On Display — on Samsung and other Android phones, this alone accounts for 10–15% daily drain
  • Turn off Bluetooth when not using — Bluetooth scanning drains battery constantly
  • Use Low Power Mode proactively — on iPhone, turn it on at 50% rather than waiting for the 20% warning
  • Update your apps and OS — updates often fix inefficient battery drain bugs
  • Remove widgets you don’t check hourly — constantly updating widgets drain battery silently

When Tips Aren’t Enough: Replace the Battery

Even with perfect habits, batteries degrade over time. No amount of settings optimisation will restore a battery that has physically degraded. If your phone is more than 18 months old and these tips make minimal difference, the battery itself likely needs replacing.

Signs it’s time: battery health below 80% (iPhone: Settings → Battery → Battery Health), phone dying before end of day despite low usage, or percentage jumping suddenly.

Swollen battery

If your screen or back panel is lifting slightly from the frame, your battery is swollen — a safety issue. Stop charging it and bring it in for replacement immediately.

Battery not lasting? Get it replaced.

30–45 minutes. Grade A battery. 60-day warranty.
Westgate · AMK Hub · Bugis Village · Bedok Mall · 11am–9pm daily

💬 WhatsApp +65 9678 0203
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Phone Won’t Turn On? 7 Things to Try Before Visiting a Repair Shop

Dead phone black screen - phone won't turn on troubleshooting Singapore
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Repair Guide · 6 min read · Updated April 2026

Phone Won’t Turn On? 7 Things to Try Before Visiting a Repair Shop

Before you rush to a repair shop, try these 7 steps. In many cases a “dead” phone can be revived in minutes — for free.

Step 1: Force Charge for 30 Minutes

The most common reason a phone won’t turn on is a completely drained battery. If the battery hits 0%, it may need time to gather enough charge before it can even show the charging indicator.

1
Plug into a wall charger

Not a computer USB port — wall chargers provide more power. Use the original charger if possible.

2
Wait 30 minutes without touching it

Look for a charging indicator — even a brief flash of a battery icon is a good sign.

3
Try the power button

After 30 minutes, press and hold the power button for 10 seconds.

Singapore tip

If your phone got too hot (left in a car or direct sunlight), it may refuse to charge until it cools. Let it sit in an air-conditioned room for 15–20 minutes before charging.

Step 2: Try a Different Charger and Cable

Faulty cables are extremely common. A damaged cable may look fine outside but have broken internal wires that prevent charging.

  • Borrow a friend’s charger of the same type
  • Try multiple wall outlets — sometimes the outlet is the problem
  • Check the cable for fraying, bent connector or loose fit

Step 3: Clean the Charging Port

Lint and dust accumulate in the charging port over time, preventing the cable from making proper contact.

Important

Use a wooden or plastic toothpick only — never metal. Metal objects can short-circuit the pins inside the port and cause permanent damage.

Gently scrape around the inside of the port with a toothpick. Use a flashlight — you may be surprised how much debris is there. Try charging again after cleaning.

Step 4: Force Restart

Phones can freeze so badly they appear completely dead. A force restart reboots the phone without needing the touchscreen.

iPhone 8 and newer (iPhone 11, 12, 13, 14, 15, 16):

Press and release Volume Up → press and release Volume Down → press and hold the Side button until the Apple logo appears (10–20 seconds).

Samsung:

Press and hold Power + Volume Down for 10–20 seconds until the phone restarts.

OPPO, Vivo, Redmi, Xiaomi:

Press and hold the Power button for 10–30 seconds. Some models use Power + Volume Up.

Step 5: Check for Physical Damage

If your phone recently dropped, got wet, or suffered physical damage, the issue may be hardware-related.

  • Water exposure — did it get wet recently? Check for moisture in the SIM tray slot
  • Swollen battery — is the back cover lifting or the phone thicker than usual? This is a safety issue, bring it in immediately
  • Cracked screen — the phone may be on but the screen connection is broken
  • Bent frame — subtle bending from a drop can damage internal connections

Step 6: Let It Cool Down

In Singapore’s heat, phones can shut down as a safety measure when overheated. If the phone was left in a hot car or direct sun:

  • Move to a cool, air-conditioned room
  • Remove the case to help it cool faster
  • Do NOT put it in the fridge — condensation causes water damage
  • Wait 20–30 minutes, then try charging and turning on

Step 7: Boot Into Recovery Mode

If the phone powers on but won’t boot into the OS (stuck on logo), recovery mode may help.

iPhone:

Connect to a computer with iTunes/Finder. Follow the force restart sequence until you see the recovery screen (cable + computer icon). Choose Update first — this keeps your data.

Android:

Power off completely. Hold Power + Volume Up until recovery menu appears. Try Wipe Cache Partition first — this doesn’t delete data. Factory Reset only as a last resort.

When It’s a Hardware Problem

If all 7 steps fail, the issue is likely hardware. Common causes:

  • Dead battery — a failed (not just drained) battery won’t charge at all. Battery replacement takes 30–45 minutes.
  • Faulty charging port — bent pins, broken connector or corrosion means the phone can’t charge.
  • Broken display connection — your phone may actually be on, but the screen isn’t lighting up. You may hear notifications or feel vibrations.
  • Motherboard fault — power management chip or other board-level issue. Requires diagnosis under magnification.
How to tell

If the phone responds to force restart or shows a charging indicator when plugged in — it’s likely software. If completely unresponsive with no charging indicator after trying multiple chargers — it’s likely hardware.

Still not turning on?

Free diagnostics at any outlet — we’ll identify the problem before any work starts.
Westgate · AMK Hub · Bugis Village · Bedok Mall · 11am–9pm daily

💬 WhatsApp +65 9678 0203
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Phone Screen Cracked? Here’s What You Need to Know Before Getting It Fixed

Cracked phone screen spider web fracture - screen repair Singapore
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Screen Repair Guide · 5 min read · Updated April 2026

Phone Screen Cracked? Here’s What You Need to Know Before Getting It Fixed

That sickening sound of your phone hitting concrete. The slow flip to see if the screen survived. Here’s exactly what to do next — and what to watch out for.

What to Do Immediately After Cracking Your Screen

Don’t wait

Cracks spread. Moisture enters through the crack and corrodes the internals. Touch may fail in cracked areas. A small crack that costs $80 to fix today can become a $300+ repair within days.

1
Apply clear tape or a screen protector over the crack

This prevents glass fragments from cutting your finger and slows moisture ingress until you can get it repaired.

2
Back up your data immediately

If touch is failing in areas, back up via iCloud or Google before it gets worse. Settings → [Your Name] → iCloud Backup → Back Up Now.

3
Avoid moisture

Don’t use the phone in rain or bathrooms — moisture entering through the crack can damage the display and logic board.

4
Get it repaired within 24–48 hours

Walk in to any of our 4 outlets — no appointment needed. Free assessment before any work starts.

Is It Just the Glass or Is the Display Broken?

Your screen has two layers — the outer protective glass and the display panel underneath (LCD or AMOLED). Understanding which is damaged changes your repair.

Signs it’s just the outer glass: spider web cracks visible but the image is clear, touch still works normally, no black patches or colour bleed.

Signs the display is broken: black patch spreading from the crack, coloured lines across the screen, half the display is dark, touch unresponsive in certain areas.

Quick test

Turn brightness all the way up and look at the screen in a dark room. If the image is clear and uniform with no dark patches, only the outer glass is cracked — the display is likely intact.

Can You Just Repair the Glass?

On older phones with non-laminated displays, glass-only repair was possible and cheaper. On all modern smartphones from 2019 onwards, the glass and display are fused together — a full assembly replacement is required even if only the glass is visibly cracked.

If a shop quotes you a “glass-only repair” on a modern iPhone or Samsung at a suspiciously low price, ask what exactly they’re replacing. Some shops use non-laminated aftermarket assemblies that result in a visible gap between glass and display, reduced colour accuracy and worse touch response.

Should You Repair or Replace?

A general rule: repair makes sense if the phone is less than 3 years old, everything else works, and the rest of the phone is in good condition. Replace makes more sense if the phone is 4+ years old with multiple issues, or the repair approaches the cost of a newer second-hand device.

Screen repair is almost always the more cost-effective option for phones under 3 years old. The savings vs. buying a replacement are significant, and you keep all your data, apps and settings.

What to Expect at the Shop

  • Free assessment — we check the screen, touch, display and any secondary damage before quoting
  • Fixed price upfront — no surprises, what you’re quoted is what you pay
  • 60–90 minutes repair time — most screen replacements done while you wait
  • Post-repair check — you inspect the repair before paying
  • 60-day warranty — covers any defect in the replacement screen

Common Questions

My screen is cracked but everything still works. Do I need to repair it urgently?

Yes — sooner is better. A working cracked screen has no structural integrity. A second minor drop is far more likely to destroy the display completely. Singapore’s humidity also means moisture can enter through the crack over days, causing internal damage that’s invisible until it’s too late.

Will the repair look exactly like before?

Grade A OLED and LCD replacement panels match the original display spec closely — same resolution, brightness and colour accuracy. In side-by-side comparison the difference is minimal.

Does screen repair affect Face ID or Touch ID?

When done correctly, no. Face ID module and Touch ID sensors are transferred intact from the original screen to the new one. We test both before handing your phone back.

How long does a screen repair take?

60–90 minutes for most models. Walk in to any outlet — no appointment needed.

Walk in for a free screen assessment

We check your screen before any work starts — no commitment required.
Westgate · AMK Hub · Bugis Village · Bedok Mall · 11am–9pm daily

💬 WhatsApp +65 9678 0203
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5 Signs Your Phone Battery Needs Replacement (And What to Do About It)

Phone battery low warning - signs your battery needs replacement Singapore
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Battery Guide · 4 min read · Updated April 2026

5 Signs Your Phone Battery Needs Replacement

Is your phone dying before the end of the day? Here are 5 clear signs your battery needs replacing — and a simple test to confirm it.

Sign 1: Phone Doesn’t Last Through the Day

The most obvious sign. If your phone used to last 12 hours and now struggles to reach 6, the battery has degraded significantly. All lithium-ion batteries lose capacity with every charge cycle — after 300 to 500 cycles (roughly 1 to 2 years of daily charging), most batteries are at 80% capacity or below.

Check your battery health now

iPhone: Settings → Battery → Battery Health & Charging. Below 80% — replace it.
Android: Dial *#*#4636#*#* → Battery Information, or use the AccuBattery app.

Sign 2: Percentage Jumps Suddenly

Your phone shows 40% battery, then without warning drops to 10% or shuts off. This is a classic sign of battery cell degradation — the battery can no longer accurately hold or report its charge level. The battery management system loses the ability to track capacity correctly.

If your phone shuts down before reaching 0%, or the percentage jumps erratically throughout the day, the battery needs replacing.

Sign 3: Phone Gets Unusually Warm

Phones warm up slightly during heavy use — gaming, video calls, charging. But if your phone gets warm during normal activities like browsing or WhatsApp, the battery is struggling to supply power efficiently and generating excess heat as a result.

Consistent warmth during light use is a sign of a degraded battery working harder than it should. In Singapore’s climate, this is also accelerated by ambient heat — a degraded battery in Singapore heat ages faster than in cooler climates.

Sign 4: Phone Charges Very Slowly or Stops at a Percentage

A degraded battery often struggles to accept a full charge. Signs include: charging stops at 80–90% and won’t go higher, charging takes significantly longer than when the phone was new, or the battery percentage moves very slowly despite being plugged in.

These symptoms can also indicate a charging port or cable issue — try a different cable and charger first to rule that out.

Sign 5: The Back Panel or Screen Is Lifting

If the back cover is lifting from the frame, or the screen appears to be pushing outwards slightly, the battery has swollen. This is a physical expansion caused by a chemical reaction inside the battery cell.

Safety issue — act immediately

A swollen battery is not just a performance issue — it’s a safety hazard. Stop using the phone, stop charging it overnight, and bring it in for replacement as soon as possible. Do not apply pressure to the swollen area.

Quick Self-Check

  • Phone battery health below 80% (check in Settings)
  • Phone doesn’t last through a full working day
  • Battery percentage drops suddenly or jumps erratically
  • Phone shuts off before reaching 0%
  • Phone gets warm during normal use
  • Any sign of physical swelling or lifting panels

If two or more of these apply, your battery needs replacing.

Common Questions

Will a new battery make my phone feel faster?

Yes — both iOS and Android throttle CPU speed when battery health is low to prevent unexpected shutdowns. A new battery often restores the phone’s original performance speed, not just battery life.

How long does battery replacement take?

30–45 minutes at any of our 4 outlets. Walk in — no appointment needed.

Is it worth replacing the battery on an older phone?

Generally yes, if the rest of the phone works well. A battery replacement extends the useful life of your device by 1 to 2 years at a fraction of a new phone’s cost.

Get your battery replaced today

30–45 minutes. Grade A battery. 60-day warranty.
Westgate · AMK Hub · Bugis Village · Bedok Mall · 11am–9pm daily

💬 WhatsApp +65 9678 0203
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